Stop Losing ₹45,000 Procedure Inquiries to Missed Reception Calls. Automate Patient Triage & OPD Bookings on Official WhatsApp.

Front-desk staff juggle walk-in registrations, pharmacy billing, and doctor files. When a patient inquires about dental implants or IVF at 11:30 AM or 8:30 PM, the clinic phone is often busy or unanswered. 65% of those patients call the next clinic on Google Maps. An automated WhatsApp workflow triages symptoms, confirms treatment interest, and books doctor OPD slots in 20 seconds.

Patients book consultations 3 to 5 days in advance, then miss the appointment when schedules change. Because receptionists rely on phone calls that patients screen, empty slots cost clinics thousands in lost doctor hours. Elcorn sends WhatsApp confirmations with clinic location pins and 1-tap confirm/reschedule buttons, recovering 40% of at-risk appointments.

After receiving estimates like ₹45,000 for LASIK, ₹1.8L for IVF, or ₹35,000 for an implant, 60% of patients leave undecided about pain, recovery, or cost. Doctors have no time to follow up, and receptionists track nothing. Elcorn runs an automated 14-day WhatsApp follow-up sequence with doctor explainer videos and 0% interest EMI options.

Without Elcorn (Manual Reception Desk)

• 9:15 PM: Patient sends WhatsApp inquiry: "Emergency single tooth implant cost and doctor availability?"
• 9:30 PM: Clinic is closed. Generic auto-reply says: "Our hours are 10 AM to 8 PM. We will call you tomorrow."
• Next Day 11:45 AM: Receptionist finds inquiry between patient billing queues and calls. Patient is at work and cannot answer.
• Saturday 2 PM: Receptionist calls again. Patient has already visited another clinic that answered Friday night.

With Elcorn (Autonomous Patient Flow & Doctor Calendar Sync)

• 9:15 PM: Inbound inquiry hits Elcorn via official Meta Cloud API webhook in <500ms.
• 9:15 PM: Verified bot prompts: "Hi Rahul, Dr. Mehta’s dental team is here. Are you looking for [Emergency Pain Relief], [Single Tooth Implant], or [Smile Design]?"
• 9:16 PM: Patient taps [Single Tooth Implant]. Bot shares procedure overview, 3D painless technique summary, and doctor credentials.
• 9:17 PM: Patient selects [Saturday 11:30 AM]. Receives confirmed appointment pass with clinic GPS directions and pre-scan notes.

Digital Treatment Plan & Transparent Pricing Dossier

Strategy Breakdown: Delivers a treatment breakdown and pricing for the patient to review with family.

Doctor Explainer Video & Pain-Free Protocol

Strategy Breakdown: Addresses fear of surgical pain with direct doctor explanations.

0% Interest Healthcare EMI Assistance

Strategy Breakdown: Removes upfront cost barriers with monthly installment options.

Sterilization & Clinical Safety Assurance

Strategy Breakdown: Reinforces sterilization standards for patients comparing local clinics.

Dedicated Care Coordinator Check-In

Strategy Breakdown: Follows up with undecided patients before moving them to routine check-up reminders.

Is patient health information (PHI) compliant with Indian DPDPA regulations and medical privacy?

Yes. Elcorn operates over the official Meta WhatsApp Business Cloud API with TLS 1.3 encryption in transit and AES-256 encryption at rest. Patient health records, treatment plans, and contact details are stored securely on Indian data centers compliant with the Digital Personal Data Protection Act (DPDPA).

How does the AI triage bot prevent giving unlicensed medical diagnoses?

The conversational triage bot is strictly limited to administrative scheduling, clinic hours, doctor credentials, procedural pricing ranges, and clinic location guidance. It collects symptoms and intake preferences but explicitly defers all clinical diagnosis and prescription to the licensed doctor during the in-person consultation.

Can our patient care coordinators call patients without high cloud telephony bills?

Yes. Elcorn includes a native Android Sales & Care Dialer. Patient coordinators place calls directly through their physical clinic SIM cards with unlimited calling packs, automatically recording call duration and attaching audio recordings to the patient dossier with zero per-minute cloud telephony toll bills.

How does the system prevent doctor calendar double-booking across multiple clinic branches?

Elcorn maintains bi-directional synchronization with Google Calendar, Outlook, and clinic management software (EMRs). As soon as a patient confirms a slot on WhatsApp or at the reception desk, that time window is immediately blocked across all doctors and branch locations.

Can we send automated post-procedure medication reminders and 6-month hygiene recall campaigns?

Yes. Following a procedure, Elcorn can automatically trigger day-by-day recovery instructions, pain-management check-ins, and automated 6-month preventative cleaning or dental check-up recall broadcasts.